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Security and Privacy

How safe are my credit card and personal details?
Do you pass my details to anyone?
Are you going to spam me?
Are you going to send me junk mail?
Do you have a privacy policy?
What are cookies?

How safe are my credit card and personal details?

Altec is committed to providing the safest and most secure shopping experience available online.

We use industry leading secure server technology that implements Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions everyday.

In summary, your payment details and personal details are safe when you order with!

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Do you pass my details to anyone?

We will NEVER release your personal information to any third party, apart from those parties involved in fulfilling your order. These will be our couriers and our credit card service provider. Only the information they need will be provided to them.

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Are you going to spam me?

We will never spam you, although we may from time-to-time contact you with important information.

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Are you going to send me junk mail?

We do not send junk emails, letters or faxes to our customers.

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Do you have a privacy policy?

We take your privacy exceptionally seriously.

All personal information (including credit card details) is held on secure servers and is only ever transmitted using SSL connections.

If you have any concerns about your privacy please contact us.

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What are cookies?

Our website requires 'cookies' to be enabled in your browser.

Cookies are small information files stored on your hard drive. These files are created by websites and can only be recognised by the website that has created them. They act very much like a passport or ID card, enabling websites to remember who you are amongst the many other people accessing the site. In order to use the shopping basket system and therefore order on-line, your web browser must be configured to accept cookies.

The creation of a cookie on your computer does not give our website any access to any other information on your PC, such as your e-mail address.

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